Rowan-Salisbury Schools Status - Incident history https://rowan-salisbury-schools.instatus.com Rowan-Salisbury Schools Mon, 14 Jul 2025 11:28:13 +0000 Phone System Outage Type: Incident Duration: 22 hours and 39 minutes Affected Components: Phones/VoIP Systems Jul 14, 11:28:13 GMT+0 - Investigating - We are currently investigating this incident. Jul 15, 10:07:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 22 hours and 39 minutes

Affected Components:

<p><small>Jul <var data-var='date'> 14</var>, <var data-var='time'>11:28:13</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>10:07:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 14 Jul 2025 11:28:13 +0000 https://rowan-salisbury-schools.instatus.com/incident/cmd30s6fw000ctp4j10wour8c https://rowan-salisbury-schools.instatus.com/incident/cmd30s6fw000ctp4j10wour8c Network Outage Type: Incident Duration: 2 days, 2 hours and 42 minutes Affected Components: Microsoft 0365, Network, Phones/VoIP Systems, Classlink, ADFS Single Sign On Aug 25, 19:27:29 GMT+0 - Investigating - We are currently investigating this incident. Aug 27, 22:09:49 GMT+0 - Resolved - This incident has been resolved. Aug 25, 22:56:29 GMT+0 - Identified - We have determined the issue to be a hardware failure. We are working with the vendor to get the hardware shipped and installed. Type: Incident

Duration: 2 days, 2 hours and 42 minutes

Affected Components: , , , ,

<p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>19:27:29</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident..</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>22:09:49</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>22:56:29</var> GMT+0</small><br><strong>Identified</strong> - We have determined the issue to be a hardware failure. We are working with the vendor to get the hardware shipped and installed..</p> ]]> Fri, 25 Aug 2023 19:27:29 +0000 https://rowan-salisbury-schools.instatus.com/incident/cllqzim1d22757cdorj679zbgg https://rowan-salisbury-schools.instatus.com/incident/cllqzim1d22757cdorj679zbgg Staff 0365 and Email Experiencing Issues Type: Incident Affected Components: Microsoft 0365 Jun 5, 16:00:56 GMT+0 - Resolved - Users may be experiencing issues with accessing Microsoft 0365 web portal as well as experiencing issues with Outlook email. Email is currently experiencing intermittent issues with logging in, retrieving emails, and sending emails. Microsoft is aware of the issue, and they are currently working to resolve the problems. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>16:00:56</var> GMT+0</small><br><strong>Resolved</strong> - Users may be experiencing issues with accessing Microsoft 0365 web portal as well as experiencing issues with Outlook email. Email is currently experiencing intermittent issues with logging in, retrieving emails, and sending emails. Microsoft is aware of the issue, and they are currently working to resolve the problems. .</p> ]]> Mon, 5 Jun 2023 16:00:56 +0000 https://rowan-salisbury-schools.instatus.com/incident/clij1gz901119086apn8aolrh1uo https://rowan-salisbury-schools.instatus.com/incident/clij1gz901119086apn8aolrh1uo ADFS Is Down Type: Incident Duration: 11 hours and 59 minutes Affected Components: ADFS Single Sign On Mar 20, 23:48:36 GMT+0 - Investigating - ADFS Single Sign On Services are currently down and will effect your ability to sign into gmail, outlook, and/or any services that uses ADFS. We are currently investigating the issue. Mar 21, 11:47:19 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 11 hours and 59 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 20</var>, <var data-var='time'>23:48:36</var> GMT+0</small><br><strong>Investigating</strong> - ADFS Single Sign On Services are currently down and will effect your ability to sign into gmail, outlook, and/or any services that uses ADFS. We are currently investigating the issue..</p> <p><small>Mar <var data-var='date'> 21</var>, <var data-var='time'>11:47:19</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 20 Mar 2023 23:48:36 +0000 https://rowan-salisbury-schools.instatus.com/incident/clfhh9sp892201i4n89z6hm95v https://rowan-salisbury-schools.instatus.com/incident/clfhh9sp892201i4n89z6hm95v Network Usage Spike Type: Incident Duration: 39 minutes Affected Components: Network Feb 6, 15:22:34 GMT+0 - Monitoring - We are monitoring the network traffic, and we will send updates with its progress as needed. Feb 6, 16:01:53 GMT+0 - Resolved - Network issue has been resolved and traffic should be back to normal! Type: Incident

Duration: 39 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>15:22:34</var> GMT+0</small><br><strong>Monitoring</strong> - We are monitoring the network traffic, and we will send updates with its progress as needed..</p> <p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>16:01:53</var> GMT+0</small><br><strong>Resolved</strong> - Network issue has been resolved and traffic should be back to normal!.</p> ]]> Mon, 6 Feb 2023 15:22:34 +0000 https://rowan-salisbury-schools.instatus.com/incident/cldsypa2w81930bcoj0h5gz93o https://rowan-salisbury-schools.instatus.com/incident/cldsypa2w81930bcoj0h5gz93o Network Usage Spike - Slow Internet Type: Incident Duration: 1 hour and 6 minutes Affected Components: Network Jan 31, 19:34:08 GMT+0 - Investigating - We are currently investigating this incident. Users may experience slow Internet Connectivity. Jan 31, 20:40:21 GMT+0 - Resolved - We just resolved the issue! Type: Incident

Duration: 1 hour and 6 minutes

Affected Components:

<p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>19:34:08</var> GMT+0</small><br><strong>Investigating</strong> - We are currently investigating this incident. Users may experience slow Internet Connectivity..</p> <p><small>Jan <var data-var='date'> 31</var>, <var data-var='time'>20:40:21</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> ]]> Tue, 31 Jan 2023 19:34:08 +0000 https://rowan-salisbury-schools.instatus.com/incident/cldkn1nkp91592x8mu0t0h0i1c https://rowan-salisbury-schools.instatus.com/incident/cldkn1nkp91592x8mu0t0h0i1c Network Outage Type: Incident Affected Components: Phones/VoIP Systems, Network Dec 9, 17:36:07 GMT+0 - Resolved - This issue has been resolved. Type: Incident

Affected Components: ,

<p><small>Dec <var data-var='date'> 9</var>, <var data-var='time'>17:36:07</var> GMT+0</small><br><strong>Resolved</strong> - This issue has been resolved..</p> ]]> Fri, 9 Dec 2022 17:36:07 +0000 https://rowan-salisbury-schools.instatus.com/incident/clbgshqmf2237iplk322oaytb https://rowan-salisbury-schools.instatus.com/incident/clbgshqmf2237iplk322oaytb test Type: Incident Affected Components: iReady Nov 23, 12:41:57 GMT+0 - Resolved - We just resolved the issue! Type: Incident

Affected Components:

<p><small>Nov <var data-var='date'> 23</var>, <var data-var='time'>12:41:57</var> GMT+0</small><br><strong>Resolved</strong> - We just resolved the issue!.</p> ]]> Wed, 23 Nov 2022 12:41:57 +0000 https://rowan-salisbury-schools.instatus.com/incident/clatmxtj1355227un2ijpuwsq3 https://rowan-salisbury-schools.instatus.com/incident/clatmxtj1355227un2ijpuwsq3 Intermittent Problems Launching Courseware and Exact Path Type: Incident Duration: 6 hours and 5 minutes Affected Components: Edmentum Nov 17, 14:26:51 GMT+0 - Identified - Edmentum is aware of this, and it appears to be a service-wide issue. Nov 17, 20:31:37 GMT+0 - Resolved - Edmentum has resolved the issue Type: Incident

Duration: 6 hours and 5 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>14:26:51</var> GMT+0</small><br><strong>Identified</strong> - Edmentum is aware of this, and it appears to be a service-wide issue. .</p> <p><small>Nov <var data-var='date'> 17</var>, <var data-var='time'>20:31:37</var> GMT+0</small><br><strong>Resolved</strong> - Edmentum has resolved the issue.</p> ]]> Thu, 17 Nov 2022 14:26:51 +0000 https://rowan-salisbury-schools.instatus.com/incident/clal61lpn98294hqocxtkpqu8o https://rowan-salisbury-schools.instatus.com/incident/clal61lpn98294hqocxtkpqu8o Amplify Experiencing Login Issues Type: Incident Duration: 1 hour and 40 minutes Affected Components: Amplify Oct 25, 14:35:23 GMT+0 - Monitoring - Waiting on official word from the state, but it seems some of the SSO through IAM are experiencing issues. Oct 25, 16:14:53 GMT+0 - Resolved - The state has resolved the issue with their SSO with this app. It is now functional. Type: Incident

Duration: 1 hour and 40 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>14:35:23</var> GMT+0</small><br><strong>Monitoring</strong> - Waiting on official word from the state, but it seems some of the SSO through IAM are experiencing issues. .</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>16:14:53</var> GMT+0</small><br><strong>Resolved</strong> - The state has resolved the issue with their SSO with this app. It is now functional. .</p> ]]> Tue, 25 Oct 2022 14:35:23 +0000 https://rowan-salisbury-schools.instatus.com/incident/cl9ob7zmr106087wzn7du7idgdt https://rowan-salisbury-schools.instatus.com/incident/cl9ob7zmr106087wzn7du7idgdt Canvas Down Statewide Type: Incident Duration: 2 hours and 39 minutes Affected Components: Canvas Oct 25, 14:21:54 GMT+0 - Monitoring - Users are receiving "Failure to Login" screens when they attempt to access Canvas. The state is aware, but no official updates have been sent out. Oct 25, 17:00:33 GMT+0 - Resolved - The state has resolved the authentication issues. Canvas should be up and running. Type: Incident

Duration: 2 hours and 39 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>14:21:54</var> GMT+0</small><br><strong>Monitoring</strong> - Users are receiving "Failure to Login" screens when they attempt to access Canvas. The state is aware, but no official updates have been sent out. .</p> <p><small>Oct <var data-var='date'> 25</var>, <var data-var='time'>17:00:33</var> GMT+0</small><br><strong>Resolved</strong> - The state has resolved the authentication issues. Canvas should be up and running. .</p> ]]> Tue, 25 Oct 2022 14:21:54 +0000 https://rowan-salisbury-schools.instatus.com/incident/cl9oaqnjt152458bqn7ggy9d6wb https://rowan-salisbury-schools.instatus.com/incident/cl9oaqnjt152458bqn7ggy9d6wb